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Install Failed - pls help...Ver 11.0 2009 Act!

New Member
Posts: 1
Country: United States

Install Failed - pls help...Ver 11.0 2009 Act!

I got an error msg on install "ACT Installer has Failed to install SQL Express sucessfully.  Please retry the install or contact the support."

 

I retried the install and got the same error.  The Support page is telling me that I have to PAY to get support.  Can someone pls help me with ths error  OR  do you know where I can get support without paying - I just want the new software to install.  Brand new . out of the box...very frustrating.

 

Thank you for any and all help

 

Jax

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Install Failed - pls help...Ver 11.0 2009 Act!

Hello Jax,

Welcome to the ACT! Online Community. What operating system is your computer using?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Contributor
Posts: 23
Country: United States

Re: Install Failed - pls help...Ver 11.0 2009 Act!

We had that same problem on one of our new Dells a few months ago.  The solution for us was to reinstall Microsoft SQL, then reinstall Act.