Showing results for 
Search instead for 
Do you mean 

Install ACT! 16 does recognize Windows 7SP1

New Member
Posts: 1
Country: Canada

Install ACT! 16 does recognize Windows 7SP1


I try to install Act! 16 on a Windows 7 with the proper service pack.  But it says please install that service before moving forward.  Yet I have the service pack


I did get tech support - who did a bunch of things to get it to install


But I have have compatibility problems so I have to re-install it. Now I appears I have to call tech support again.


Can anyone help through me throught the steps to allow it to install properly WITHOUT tech support.  I am expecting as I work through the compatibility issue  I will probably have to re-install - but I don't want to have to call tech support everytime.








Nickel Elite Contributor
Posts: 988
Country: USA

Re: Install ACT! 16 does recognize Windows 7SP1

[ Edited ]

Will try to help- Just guessing. not enough info at this time.

Without knowing the exact error msg I am guessing. if it refers to you needing to update your act to the newest service pak / hot fix then you need to go to act download center and get latest service/hotfix such as hotfix5 manually 

check your current version / build ACT  / Help / About


reference kb links


if act version is current check your windows stuff

First - manually check for your windows updates

Second- look in your control panel   programs features and insure that Microsoft .net framework 4.5 .. is installed

Turn off your UAC from control panel user accounts control- leave it off.

Turn off your antivirus firewall stuff


then try to reinstall act if still having problem.

 reference kb links


cheers - FSB

Bill Williams - Owner / ACT! Consultant / Trainer at FILL STAFF HR "ACT! FOR RECRUITERS"
Manage Your ACT! Backups - FREE
Backup your ACT! Databases DAILY using ACT! / File/ Backup/ Backup Database.(Include Attachments).
Also - FREE - BIG ACT! LAYOUTS for Larger Monitors
Also - FREE - BullZip PDF Printer - Print directly to PDF