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Install ACT! 16 does recognize Windows 7SP1

SDC
New Member
Posts: 1
Country: Canada

Install ACT! 16 does recognize Windows 7SP1

Hi 

I try to install Act! 16 on a Windows 7 with the proper service pack.  But it says please install that service before moving forward.  Yet I have the service pack

 

I did get tech support - who did a bunch of things to get it to install

 

But I have have compatibility problems so I have to re-install it. Now I appears I have to call tech support again.

 

Can anyone help through me throught the steps to allow it to install properly WITHOUT tech support.  I am expecting as I work through the compatibility issue  I will probably have to re-install - but I don't want to have to call tech support everytime.

 

Thanks 

Steven

 

 

 

 

Nickel Elite Contributor
Posts: 934
Country: USA

Re: Install ACT! 16 does recognize Windows 7SP1

[ Edited ]

Will try to help- Just guessing. not enough info at this time.

 

http://community.act.com/t5/Act/PLEASE-READ-THIS-BEFORE-YOU-MAKE-A-NEW-POST/td-p/233496

Without knowing the exact error msg I am guessing. if it refers to you needing to update your act to the newest service pak / hot fix then you need to go to act download center and get latest service/hotfix such as hotfix5 manually

http://act.com/support/download-center/ 

check your current version / build ACT  / Help / About

 

reference kb links http://kb.swiftpage.com/app/answers/list/kw/.net%20framework/search/1#s=eyJzZiI6eyIxNzYiOnsiZmlsdGVy....

 

if act version is current check your windows stuff

First - manually check for your windows updates

Second- look in your control panel   programs features and insure that Microsoft .net framework 4.5 .. is installed

Turn off your UAC from control panel user accounts control- leave it off.

Turn off your antivirus firewall stuff

 

then try to reinstall act if still having problem.

 reference kb links 
http://kb.swiftpage.com/app/answers/list/kw/.net%20framework/search/1#s=eyJzZiI6eyIxNzYiOnsiZmlsdGVy....

 

cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
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