08-22-2008 01:49 PM
With ACT! version 6 I was able to insert our company logo into mail merge, but now with version 9 it is not working. Logo appears on my screen and in mail merge doc (adt), but when sending test, logo is no there.
08-23-2008 06:57 AM
What format is the logo?
GIF files are not supported - the image has to be in a .BMP, .JPG, .WMF, .PNG, or .TIF file format
What email system?
If Outlook, maybe try this ACT! Knowledge Base article - http://tinyurl.com/6eo9z7