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Inserting Picture File into Mail Merge?

New Member
Posts: 1
Country: United States

Inserting Picture File into Mail Merge?

With ACT! version 6 I was able to insert our company logo into mail merge, but now with version 9 it is not working.  Logo appears on my screen and in mail merge doc (adt), but when sending test, logo is no there.

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Inserting Picture File into Mail Merge?

What format is the logo?

GIF files are not supported - the image has to be  in a .BMP, .JPG, .WMF, .PNG, or .TIF file format

 

What email system?

 

If Outlook, maybe try this ACT! Knowledge Base article - http://tinyurl.com/6eo9z7