10-21-2011 03:42 AM
You are the second person in a week I have heard of this error. If you click on the box does it disappear and you can keep working?
You could try the following to see if this resolves
While Opening Phone Format Dialog Box
This error will result if the Telephony Service is not started. When Telephony is disabled, ACT! is unable to access the Windows® Country code list, causing the error to appear.
Follow the steps below to start the Windows Telephony Service and resolve this issue:
1.Click the Windows Start button, and then click Run. The Run dialog box appears.
2.Type services.msc into the Open field, and then click OK. The Services utility opens.
3.Right-click the Telephony service, and then click Start from the shortcut menu. A Service Control progress indicator appears briefly as the service starts.
10-21-2011 06:03 AM
Can you provide some additional information about your issue:
- What is the build of your ACT! installation (from Help > About ACT!)?
- Did the database previously open in ACT! 2011 without the error?
- Was this database just upgraded from a previous version of ACT!? If yes, what version?
- Are you the only user of this database? If no, are other users also getting the error?
Have you tried running 'Check and Repair' from the Tools > Database Maintenance menu?
10-21-2011 06:13 AM
10-21-2011 06:20 AM