11-30-2008 11:37 AM
Using Act! 2008 (about to upgrade to 2009).
I have a group called Musicians, with subgroups by instrument:
Sometimes I will want to e-mail all violin or viola players, but sometimes I will want to e-mail all musicians, regardless of instrument. Short of assigning each musician to two groups (Musicians and [instrument]), is there some way to create a lookup based on a group, including all subgroups?
relative novice Act! user
12-01-2008 09:01 AM
12-01-2008 09:35 AM
This is an interesting idea and I'll try it out later today.
It does beg the question though: what practical benefit do I get from having a hierarchical tree structure for companies and groups? If I have contacts in abig organization with lots of divisions and locations, each set up as a division of the company, how do I go about generating a list of everyone in the company, or at various nodes in the tree? The answer for groups seems to be "you can't" other than by tagging each contact using a separate field, which seems to me to underutilize the relational database capabilities.