Importing .pad databases into Act 7

[bobmckee]

When my operating system crashed I had the disk wiped and XP reinstalled.  Then I reinstalled all my applications, incl. ACT 7.  I have been uable to import the backed up databases back into ACT.  They are from the same version.  When importing a message appears "Error in the application" with no further direction.  Any ideas?

[pbuchtmann]

The problme might be that you have reinstalled ACT but have you also done the updates because if the backup was done with a leter update this might explain why it could not be restored

[bobmckee]

The database was lifted off the hard drive before wiping it.  I reinstalled ACT with the same disc as had been used before.  Before posting my question on this board, I had gone back to my authorized computer service center, which had done the work.  They said the information is there, but they could not import it either.