12-14-2010 12:24 PM
I have found issues with importing data into Act! 2011. I am trying to import Company data into Act 2011 & update an existing record using tab delimited txt file. The Company name is the unique identifier. I have tried this with 2 records which I know that is in the database & also using various formnats, i.e tab delimited, CSV, Excel & dBase. Under the merge options I have tried both Merge & Replace with source along with Do not add & confirm each match.
No confirmation happens & the records do no get updated. I tried with the Add function if source records do not match destination records. The records were added. I made sure that the Company name was the same in both the database & source file
I have also tested on Contact records wher the Company & Contact names or unique. Is this a bug with 2011? I know it worked with 2010