01-24-2013 09:44 AM
I have imported into my ACT database many times, but for some I can't get it to work. I have tried about everything, please let me know if anyone has any other suggestions. These are some of the steps I have tried already
Already ran 'Check and Repair' on the database
Already tried importing from other work stations and directly into the server machine
I disable 'Duplicate Checking
I tried importing a text and a comma delimited file
Are the any preferences I should check, don't known what else to do!
01-29-2013 08:03 AM
Hello Johanna323,
Welcome to the Sage ACT! Online Community!
Can you provide more detail as to what is happening/not happening when you import? (ex: Adds some, but not all contacts)
Things to try:
- Attempt import into Demo (or create new) database: successful or not?
- Manually create a new csv file with 2 or 3 records and attempt to import it. Successful or not? If yes, the issue may be with the original file being imported.