04-07-2011 09:01 AM
I would like to add a new information in a field in my Act contacts that is a specific number for each contact.
I have a txt file that contains each contact in Act that will have this new information added, the contact name and the information going into the new field, this information is specific to each contact.
Is there away to import this information into a current contact? When I do an import in the test database it creates a new contact with the numbers in the field, when I select merge contacts the field with the new information isn't transferred over.
04-07-2011 09:50 AM
If you read this ACT! Knowledge Base article -
Merge - Imports data only into fields that are blank in the destination record
If you are trying to change data in fields that already have data in them, you need to use an add-on such as itImport:
04-07-2011 10:00 AM