10-28-2008 07:59 AM
10-29-2008 12:40 AM
You need to log in with Administrator rights into both databases when performing this so if your login into the source is not an administrator you will not be able to do this.
Reset you roles to administrator in both databases
10-29-2008 04:44 AM
I have the rights to only one user which is me on my license. In the initial setup, the first name I put was a client and I could not change it and that made them administrator. I created another user which was me to delete the first contact or administrator and was not able to delete them. So now it is as is there are 2 users and therefore alot of things I am not able to do because they are greyed out and cannot click on them (i.e. export to excel, delete contact, manage users, etc.) How do I take care of this problem so that I can manage my users?
11-01-2008 02:21 PM
11-01-2008 04:18 PM
11-02-2008 12:15 PM
11-02-2008 12:26 PM
11-02-2008 01:49 PM
Log into the orginal database as the user you first created(your client)
then select "File" then "Save copy as" or press F12 follow the wizard selecting yourself as the user.