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Importing contacts

New Member
Posts: 1
Country: United States

Importing contacts

I recently updated to Act 2011 and am having issues importing contacts from excel doc..  I go thru the steps and it tells me everything is capatable hit finish.  Once i hit finish promps go away but contacts are not in my database

Silver Contributor
Posts: 1,814
Country: USA

Re: Importing contacts

Try turning off duplicate checking (TOols, Preferences)

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Jon Klubnik|
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Bronze Super Contributor
Posts: 1,679
Country: Australia

Re: Importing contacts

This is only and issue on Sage ACT! 2011 13.0.409.0,

the Service Pack 1 version ( no longer has this problem.


New Member
Posts: 2
Country: USA

Re: Importing contacts

have still the same problem..update done, no improvement

Bronze Contributor
Posts: 955
Country: Australia

Re: Importing contacts

You might try runing the utilities in ACT diag including doing a rebuild of the schema


Link to find out about Actdiag


Failing this make sure there are no contacts in Outlook before you synch the contacts

Paul Buchtmann Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.