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Importing contacts

New Member
Posts: 1
Country: United States

Importing contacts

I recently updated to Act 2011 and am having issues importing contacts from excel doc..  I go thru the steps and it tells me everything is capatable hit finish.  Once i hit finish promps go away but contacts are not in my database

Silver Contributor
Posts: 1,813
Country: USA

Re: Importing contacts

Try turning off duplicate checking (TOols, Preferences)

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Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Bronze Super Contributor
Posts: 1,679
Country: Australia

Re: Importing contacts

This is only and issue on Sage ACT! 2011 13.0.409.0,

the Service Pack 1 version (13.1.111.0) no longer has this problem.

Ben.

New Member
Posts: 2
Country: USA

Re: Importing contacts

have still the same problem..update done, no improvement

Bronze Contributor
Posts: 955
Country: Australia

Re: Importing contacts

You might try runing the utilities in ACT diag including doing a rebuild of the schema

 

Link to find out about Actdiag

 

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2685...

 

Failing this make sure there are no contacts in Outlook before you synch the contacts

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.