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Importing an email file (previouisly exported) into an existing db

New Member
Posts: 1
Country: United States

Importing an email file (previouisly exported) into an existing db

Hello,

I have an email file create via export from a 2010 db. I have new act 2010 db created and mistakenly (after setting up my
email) downloaded all my new emails with the 'remove from mail server' set, so now I have emails in 2 places I need merged.
the emails currently in my new act 2010 db, and an email export file.

I think if I just try to import the email file, it will overwrite my current one.
it gives a messages saying 'there is already an email db.... etc)

is there any way to import an emal file exported from another 2010 act db into an existing act 2010 db?
essentially combining them together?
thanks
John
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Importing an email file (previouisly exported) into an existing db

John,

We (at Sage) don't have a way to combine your email databases, but there may be an Act! Certified Consultant (ACC) that has the tools necessary.  To locate an ACC visit this link: Find an ACC

 

Please see your Private Messages.

Greg Martin
Sage