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Importing CSV database

Copper Contributor
Posts: 25
Country: USA

Importing CSV database

I use CardScan 8 ("CS")  to scan business cards then transfer them to ACT! 2013 Pro, v.15.1.  CardScan supports all versions of ACT! except v.15.  Accordingly, I exported (3x) the CS files to a CSV/Excel spreadsheet.  I then tried to import the database into ACT!.  Proceedure: In ACT 


Specify Source/

Text separated by comma/

get file Excell CSV/

Contact Records/

Typical Import/

Confirm comes up with all field are compatible/

hit Import/

looks like it's working

/get the log message: Items successfully merged: Contact:8 Total:8

Sage ACT! did not encounter any errors merging records.


However, nothing is imported.  Que pasa?


Please HELP!