03-25-2013 07:59 AM
Using ACT Permium 2011 v18.104.22.168 Hotfix 6. Suddenly, we are no longer able to import contacts on the server or any of the remote databases using the same .map file and spreadsheet templates (.xlsx) which have worked without a hitch for 2 years. Upon going through the import process and clicking Finish, nothing happens. Have tried it with a dummy spreadsheet containing 1 contact and it does not work either.
The same thing happened 1 week ago and run Database Maintenance - Check and Repair numerous times and that fixed the problem. Apparently, that was temporary, as we have run it numerous times on each PC and we are still unable to import spreadsheet data into ACT.
03-26-2013 09:39 AM