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Ideas for remote access Act Pro v21

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New Member
Posts: 1
Country: Australia

Ideas for remote access Act Pro v21

Hi,

Like many others we're currently working from home. We use Office 365 and everyone has their access set up for that but ACT! is an issue. We currently have a machine hosting the database and users (4) have remote databases on their office machines and laptops. The laptops obviously have to be brought to the office to sync, which wasn't an issue until now. I considered setting up remote desktop connections to the office machines just for ACT but I'm not comfortable with the security implications of making that work without a VPN, and users aren't comfortable setting up port forwarding.

Other than setting up a VPN (I assume this still works, it's how we synced remote databases years ago), are there any other options? I'm not interested in upgrading act, we're actually well on a path to move away from it but not quite ready yet.

All suggestions welcome!

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New Member
Posts: 4
Country: Netherlands

Re: Ideas for remote access Act Pro v21

I have the same problem. So I signed up for a free account of ProtonVPN and I tried to synchronize the remote with the parent database both from a different location/netwerk with VPN from the same VPN server with the same IP-adress. Ths didn't work. Itried the same at home within the same LAN and with the VPN on, on both devices and is worked. 

 

Who can help me with the solution?

 

 

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Copper Contributor
Posts: 68
Country: USA

Re: Ideas for remote access Act Pro v21

Use ZeroTier on both sides. Works well, easy setup. If you have a robust Internet connection, you can connect directly to Act without messing with synchronization. 

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New Member
Posts: 4
Country: Netherlands

Re: Ideas for remote access Act Pro v21

Hi Katy,

 

Zero Tier did'nt worked out. Same result as ProtonVPN.

 

I'm looking for someone who also works with ACT Pro vs 21 and can tell me or wil show me with desktop sharing (I can arranged that) how he solved this problem.

 

Kind regards.

 

 

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Copper Contributor
Posts: 68
Country: USA

Re: Ideas for remote access Act Pro v21

We don't support clients outside our service area (St Louis, MO), Keystroke is a google outfit for remote support.