04-27-2018 10:08 AM - last edited on 04-30-2018 01:57 AM by JonTaylor
After updating with the latest patch (Act! Pro Version 22.214.171.124, Update 4) ISPA no longer launches. it was working perfectly before the update. Any thoughts or known issues?
Moderator edit: Moved this post to it's own thread.
04-30-2018 01:58 AM
05-02-2018 08:30 PM
05-05-2018 08:24 AM
Abbas (sp?) from Act! did a web session with me and solved the problem. We did a few things so I am not sure which fixed it. We uninstalled and rolled it back to a previous version of ISPA. The other thing I do now is end the process in the Task Manager, then relaunch ISPA and it seems to work fine. I have used it repeatedly now to sync with Outlook and will download any further Act! updates since all is well and that is what always messes it back up. Very happy Act! user once again!
09-21-2018 12:55 PM
Hi, just updated to patch 7 and ISPA is no longer working. I closed out of all ISPA incidences in the Task Manager and rebooted my computer, The sync from within ACT! is also no longer working,
09-21-2018 02:28 PM
Sometimes running an quick repair to Office solves problems.
Click Start, and then click Control Panel.
Double-click Programs and Features.
Click Microsoft Office 365, and then click Change.
Select Quick Repair, and then click Repair. You may have to restart your computer after the repair process is complete.
09-21-2018 02:51 PM
1. What do you mean "not working"? What happens when you try?
2. Have you checked the settings from Act! Preferences?
3. Are you syncing to Outlook or to the 365 server (I find it more reliable to go to the server than via Outlook)?
09-21-2018 02:54 PM