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I tried to install the 11.1 update, and now ACT! is gone!!

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Posts: 4
Country: United States
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I tried to install the 11.1 update, and now ACT! is gone!!

I was prompted to install the 11.1 update, and it asked me to confirm that I was uninstalling the program.  This seemed OK, since the CardScan update I had just done asked me the same thing.  But ACT! never came back, and now the update tells me that "this update is not compatible with my version of ACT!"  What's the deal????


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Accepted by topic author fred3
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: I tried to install the 11.1 update, and now ACT! is gone!!

Is ACT! listed under add/remove programs?  If it is, uninstall it and install from the full 11.1 download.  I have sent you a PM with the link.

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Solution
Accepted by topic author fred3
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: I tried to install the 11.1 update, and now ACT! is gone!!

Is ACT! listed under add/remove programs?  If it is, uninstall it and install from the full 11.1 download.  I have sent you a PM with the link.
New Member
Posts: 1
Country: Canada

Re: I tried to install the 11.1 update, and now ACT! is gone!!

I seem to behaving the same message, i would appreciate if you can send me that link.

thanks

 

Moderator
Posts: 4,395
Country: USA

Re: I tried to install the 11.1 update, and now ACT! is gone!!

Mancuso,

 

Check your private messages.

New Member
Posts: 1
Country: United_Kingdom

Re: I tried to install the 11.1 update, and now ACT! is gone!!

"

"was prompted to install the 11.1 update, and it asked me to confirm that I was uninstalling the program. ....  But ACT! never came back, and now the update tells me that "this update is not compatible with my version of ACT!" 

 

Have just done the same thing! I should have read these posts first I suppose! I have tried to use the Windows Restore point to claw back to where I was in the past but without success. Help please as to how I sort this out. I am anxious about what settings and layouts are lost.

 

Kind regards

 

Ian

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: I tried to install the 11.1 update, and now ACT! is gone!!

Ian,

Welcome to the Act! Online Community!

 

Please see your Private Notes for a link to download and install.

Greg Martin
Sage