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I-phone and sync with companion link and deja office

New Member
Posts: 1
Country: USA

I-phone and sync with companion link and deja office

I am getting an error message when I try to sync with my I-phone  ACT! API Error: Supplemental Files Missing

Any ideas

Thanks Tammy L

tammy@jtlawrence.net

Copper Contributor
Posts: 13
Country: USA

Re: I-phone and sync with companion link and deja office

Tammy,

 

It's possible what you're seeing is related to a sharing/permissions problem. Take a look at this article: http://kb.sagesoftwareonline.com/app/answers/detail/a_id/19876/kw/supplemental%20files%20missing and see if it helps resolve the error.

 

Of course, you're also always welcome to call our free technical support line at 503.243.5200 or fill out a ticket online at http://www.companionlink.com/support/contact.html. One of our techs would be happy to take a closer look at the situation.

 

Hope that helps!

 

 

- David

CompanionLink Software - Act! to Mobile integration. Over 1M downloads backed by free telephone support.
companionlink.com | dejaoffice.com