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I have a small Disconnected box on my act screen

New Member
Posts: 1
Country: USA

I have a small Disconnected box on my act screen

 have a small box on act that reads  " DIsconnected" inside that box there is a file and help option and I am unable to connect to act, what should I do? 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: I have a small Disconnected box on my act screen

Hello Vickiem,

Welcome to the Sage ACT! Online Community!

 

Can you provide a screen shot of what you are seeing?

 

Also, can you provide some additional details:

- What version of ACT! are you running?

- What is the operating system of your computer?

- Is this database local to your computer, or hosted on a different computer?

- Are you able to open the ACT! Demo database (File > Open)?

 

 

Greg Martin
Sage