Unfortunately, I beleive the ACT people have lead me down a trail with no solution, except to get rid of my Palm Centro or ACT. I have been an ACT user since it ran on DOS. I have loved ACT. Through good and bad times. This is yet another Bad time. My story is too long and boring but I am almost a month into this and they have credited the monies but I spent a tremendous amount of time and money based on their reccommendations trying to create a sinc, including Companion Link. Just trust me. It will not work. At this stage I am wondering if I can download my ACT contacts to my Palm Desktop so I can work with them there. Does anyone know? I love the Centro and I won't be getting rid of it. Any ideas?