05-11-2015 02:24 AM
Since this morning I have some problems with ACT!
I can do everything I need to do except "adding people to groups" everytime I try to do this the system freeze and I need to do a restart.
Anyone who can help me out?
08-11-2015 01:07 PM
I'm getting this same problem with 2013. I've seen other threads in the community on this same topic, so I know it's an issue. System just "bings" when I try to go anywhere in Act as soon as I try to add someone to a group. Then I have to force ACT to close. Please help, seems like quite a few are having this problem. I'm using two monitors by the way.
08-11-2015 02:04 PM
There certainly isn't enough information to tell exactly what is happening, but here's a thought.
Frequently I can't do anything in ACT, expecially after completing an activity and doing a follow up.
I complete the follow up then go back to the original activity, but it isn't there and ALT-TAB will not find it. Through trial and error, I have to start minimizing the other programs that are running until the clear activity box appears and then I can clear it. Generally it is one of the programs on the other monitor.
I've posted a question about this before, but did not get an answer.
08-11-2015 02:38 PM
Go into the group view and make sure that your sort criteria is valid.
08-11-2015 02:42 PM
I'm running two monitors, and thought maybe the window was hiding somewhere, but I tried minimizing everything, and it's not there. I cannot however minimize ACT when this happens. I just get a "Bing" when try to click anything at all in ACT.
08-11-2015 02:53 PM
Sounds like you probably have a windows open somewhere that isn't showing up on a monitor. After you tell it to add the contact to a group see if you can locate the other open windows on the screen and move them to where you can work with them.
08-11-2015 11:30 PM
I've found the issue.
I'm using the new Microsoft office. The latest Act! update can't work with the new office... I even can't extract list trough excel.
08-11-2015 11:31 PM
I've found the issue.
I'm using the new Microsoft office. The Act! update of 2010 can't work with the new office... I even can't extract list trough excel.