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I can not add my ACT adressbook in outlook?

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New Member
Posts: 11
Country: United States
Accepted Solution

I can not add my ACT adressbook in outlook?

Outlook 2007 - ACT 2009 - Vista 64

 

Outlook tells me ACT address book is not configured correctly.  I have gone to the registry and cleared the padfile and user fields under the HKEY... then tried again this did not solve the issue.

 

Any ideas?  Thanks


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Accepted by topic author micdaw09
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: I can not add my ACT adressbook in outlook?

Try turning off UAC and disabling other Outlook addins.

 

How to Disable User Account Control (UAC) in Windows Vista®

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Solution
Accepted by topic author micdaw09
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: I can not add my ACT adressbook in outlook?

Try turning off UAC and disabling other Outlook addins.

 

How to Disable User Account Control (UAC) in Windows Vista®

New Member
Posts: 11
Country: United States

Re: I can not add my ACT addressees in outlook?

Brilliant!  That was the trick!  Should I go back and enable that UAC now that it works and set up?  Thank you so much for your help!!!!!!!!!!
Moderator
Posts: 4,395
Country: USA

Re: I can not add my ACT addressees in outlook?

Yes, enable UAC and see if it will continue to work.  If it doesn't, then you will need to leave it off.