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I can no longer "syncronize contacts with outlook", what happened?

New Member
Posts: 38
Country: USA

I can no longer "syncronize contacts with outlook", what happened?

I am using Act 2013 pro single user with Windows 7 Enterprise.

 

Just received a new laptop with Office 2013 and Outlook 2013.  

 

Still using the same Act program (Sage ACT! Pro 2013 Version 15.0.301.0) but I now am unable to sync contacts from Outlook into Act.   Those options are all greyed out.

 

Any idea on how I can continue to sync contacts?

 

Please help.  Thanks.

 

 

Copper Elite Contributor
Posts: 514
Country: USA

Re: I can no longer "syncronize contacts with outlook", what happened?

office 2013 is not supported by Act! 2013.

 

Your options are upgrade to v16 of Act! or buy a $24.95 tool from DesignR1: http://www.designr1.com/shop/office-2013-pack/

 

Mark Hammer
ACT! Fanatic
New Member
Posts: 38
Country: USA

Re: I can no longer "syncronize contacts with outlook", what happened?

Is it possible to download a trial before spending the $24.95 so I can make sure it works?  Is there anything tricky about the installation/configuration that I should be aware of?

 

Please advise.  Thanks.