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I am unable to export the contact list as a text delimited file in 2008

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New Member
Posts: 22
Country: United States
Accepted Solution

I am unable to export the contact list as a text delimited file in 2008

I am trying to export my contact list to text delimited file and I am unable. I am receiving the following error message: “Item has already been added. Key in dictionary: ‘TYPENUM’ key added:’TYPNUM’”

 

I am using the export wizard and exporting as a text delimited file with the following options
Contact records
All records
Tab (field separator)
Yes (including field names)

When I advance to the contact map dialog I get the error message immediately.

I am using ACT! by Sage 2008 (10.0) Version 10.0.2.191

Any help would be greatly appreciated.


Accepted Solutions
Solution
Accepted by topic author fdbguy
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: I am unable to export the contact list as a text delimited file in 2008

Is this database specific?  Are you able to export to comma instead?  If you're a single user, try updating to 10.0.3

 

How to Download and Apply the ACT! by Sage 2008 (10.0.3) Service Pack

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All Replies
New Member
Posts: 3
Country: United States

Re: I am unable to export the contact list as a text delimited file in 2008

I had the same problem. ACT! support told me the only way to fix it was to upgrade to V11. It fixed that problem... but brings its own new problems. I sure miss the original ACT! (before Sage bought it).
Solution
Accepted by topic author fdbguy
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: I am unable to export the contact list as a text delimited file in 2008

Is this database specific?  Are you able to export to comma instead?  If you're a single user, try updating to 10.0.3

 

How to Download and Apply the ACT! by Sage 2008 (10.0.3) Service Pack

New Member
Posts: 22
Country: United States

Re: I am unable to export the contact list as a text delimited file in 2008

I am unable to export all my contacts as tab and comma delimited...

 

I will to try to upgrade to service pack 3...but I have tried to uprgade on two other occasions in the past and both times I wasn't able to even start ACT...I then had to do a system retstore....But we eill give it another try right now and see what happens...I'll report back here with the results...

New Member
Posts: 22
Country: United States

Re: I am unable to export the contact list as a text delimited file in 2008

When i first try to upgrade to sp3 againACT would not run afterwords....in fact i received and error message during the install.....so i then uninstalled ACT completely and reinstalled then upgraded to sp3...then it worked...

After all that I was able to export my contacts list to a text delimited file...hurray....Thank you Dave..