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I am unable to do a simple import for contacts from excel to Act

New Member
Posts: 1
Country: United_Kingdom

I am unable to do a simple import for contacts from excel to Act

I am trying to import a set of records only 3 fields populated - email / Market Sector and Referred by but it says a success but no records appear

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: I am unable to do a simple import for contacts from excel to Act

Hello Nick,

Welcome to the ACT! Online Community!

 

You may need to check your Duplicate Checking options under Tools > Preferences > Admin tab > Duplicate Checking.

Try disabling it if you are trying to create new records with the import (opposed to updating existing).

 
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Greg Martin
Sage