03-30-2012 12:22 PM
I am running ACT 2010 and trying to open a database from 2009.
"The Database February_1_2008 could not be accessed. In order to access this database, check your network connection and verify that your database server is available. It may be neccessary to disable any firewall software on your computer or the server."
This is a local database. I will not upgrade, or payt for support. I will port to Salesforce or Sugar CRM.
Pleaes help. I surprise ACT is still around.
03-30-2012 12:39 PM
The usual fixes for that error are listed in this ACT! Knowledge Base article -
If still having issues:
Are you trying to restore from a backup (ZIP file)?
If not, what file(s) do you have?
BTW: This Sunday will be ACT!'s 25th Birthday :-)
03-30-2012 01:51 PM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
03-30-2012 02:00 PM