01-27-2009 01:00 PM
Hi ! bit of a long question to start me off...
I recently converted a client's ACT5 database to ACT 2009. The main problem I had was converting the huge number of attachments (96,000) they had. The conversion process failed when it came across a contact that had more than around 300 attachments on it's own.
I thought I'd overcome the problem using the excellent Cornerstone's "red flags" program. What that can do is turn attachments into hyperlinks in the notes, so I disconnected the drive where the attachments were, did the conversion, and could read nad use the hyperlinks to the files, in the notes tab. For example:
file:///X:\Document\2842\Letter%20to%20Loss%20Adju%2016%202%2000.wpa would open up the file.
Except, after opening the note, the hyperlink (underlining) disappeared, and none of the hyperlinks to files work now.
01-30-2009 08:34 AM - edited 01-30-2009 08:35 AM
02-02-2009 12:43 AM
Thanks for your reply,
I had problem converting to either shortcuts or attachments on the old database before I bought and used red flags - on several different PCs and a server. I bought red flags to try and find out why it wouldn't convert the attachments/shortcuts, and found red flags has a facility to create hyperlinks in notes - to the attachments.
After talking to UK technical support, I discovered that there is a bug in version 11, which prevents file hyperlinks displaying correctly in the preview window of notes.
So I still don't know why the conversion process with attachments halts after around 300 attachments have been converted.
And I know know if the hyperlink bug will be fixed.
Just as a matter of interest, can you do a little test for me. On a note, in the details, create a link to a file, for example, file:///c:\Documents\11508\letter.doc Does it display correctly underlined?