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How to track ALL changes to ALL contacts

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New Member
Posts: 3
Country: Canada
Accepted Solution

How to track ALL changes to ALL contacts

Hello,

 

We have had complaints that data in our Act database is randomly dissapearing.  Now, it may be the software, but I wanted to make absoluetly sure.  Does anyone know if there is any way to track every change made to every contact?  I want to make sure that it isn't just some user that's deleting data by accident, but that it is indeed the software.

 

Thanks,

 

Kevin


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Solution
Accepted by topic author kkiejko
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: How to track ALL changes to ALL contacts

You can set the fields to generate history on the fields by going to Tools > Define Fields.

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Solution
Accepted by topic author kkiejko
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: How to track ALL changes to ALL contacts

You can set the fields to generate history on the fields by going to Tools > Define Fields.
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: How to track ALL changes to ALL contacts

Be very cautious about the number of fields that you make history fields. Making all the fields in the database history fields will explode the size of the database and can affect performance.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 3
Country: Canada

Re: How to track ALL changes to ALL contacts

Thanks guys.  This should let me know what is changing our data.

 

Kev

New Member
Posts: 13
Country: United Kingdom

Re: How to track ALL changes to ALL contacts

Depending upon your user's user-access level, you may also want to make sure they can't edit the history itself... which can be set in Tools, Preferences via the General tab.