06-07-2011 10:57 PM
I just installed ACT! pro 2011; and restored database from ACT! 2005; first, I can't do backup; after searching the knowledge base, I saved that as a new name database- then I can back up; but now the problem is I can't attache files to the notes section. Everytime I tried to attach a file, the error message " ACT! attachement service has stopped... need to start attachment service"!
I checked the tools -> preference -> admin -> and the attachement selection is done
Also, I tried to attach file in the Demo database, it worked fine. Is it something wrong with my database? But I did several times on database repair & maitainence.
So, need help here!
06-09-2011 07:23 AM
Welcome to the Sage ACT! Community!
This issue can be caused by having insufficient permissions applied to the '*databasename*-database files' folder. To update the permissions:
- using Windows Explorer (the My Computer/Computer icon), browse to the folder containing your database
- right click on the '* - database files' folder > select Properties
- select the Security tab > click on the Add button
- enter the name 'Everyone' and click the Check Names button > click OK
- highlight 'Everyone' and select 'Full Control' in the permissions area
- click OK to close and apply the window
- test attachments
10-21-2011 03:07 PM
That solution did not work for me.
I used to be able to add documents and it suddenly broke.
Any other ideas?
I am using Sage ACT! Premium 2011 Version 220.127.116.11, Hot Fix 5 on Win7 x64.
The error I get is:
The ACT! Attachment service has been stopped. Attachments cannot be accessed or created. Please start the service.
06-19-2013 04:31 PM - edited 06-19-2013 04:32 PM
This just happened to me. Win7 pro- Sage ACT! Pro 2011 Version 18.104.22.168, Hot Fix 6.
I was importing data from 1 act db to another act db, next thing i'm noticing is that my Attachment buttons do not work.
No can attach anything to Note and History Tabs. How do I fix please? This instructions in this post to resolve are not valid? Help - Thank you - FSBill