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How to restore from a NAS backup

New Member
Posts: 9
Country: USA

How to restore from a NAS backup

We have ACT 2012. This is the first time I try to restore from a backup. There are two backups on a NAS server (we use backup assist to do the backup). One folder is Act SQL and one folder is Act. The file Type of .bak is under the folder of Act SQL. The other one is WindowsImageBackup. I tried to use the SQL one(I zipped it since the restore only takes zip files), and it failed with message of "it's not a backup file".

 

My question is it can only be restored from a backup that is done in ACT or backup from other tools?

 

Thank you,

Jin

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: How to restore from a NAS backup

Hello Jin,
I f you have a good .bak file, you can try restoring using the ACTDiag utility. Click the link for "Restore Database Backup (.BAK) File" in the following Knowledgebase article for instructions:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2760...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 9
Country: USA

Re: How to restore from a NAS backup

Thank you. I'll try.

New Member
Posts: 9
Country: USA

Re: How to restore from a NAS backup

We have ACT 2012 version 14.1.1.1080. I don't see the Restore from Tools, but File only. It only gave me the option of .zip file when I chose database, not the Bak file.

 

Thanks again,

Jin

New Member
Posts: 9
Country: USA

Re: How to restore from a NAS backup

ops, never mind. I saw it. I went to the wrong Tools. It's under ACTDaig. I should have read it carefully.

Nickel Elite Contributor
Posts: 934
Country: USA

Re: How to restore from a NAS backup

[ Edited ]

Hello Jin,

 

For Future ACT! Backup considerations, I invite you to check out Backup Folders Pro(FREE)

http://fillstaff.com/backupfolderspro.html  -

Every ACT! User should consider using this. - Cheers Smiley Happy - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
New Member
Posts: 9
Country: USA

Re: How to restore from a NAS backup

Thanks for all your help. I was able to restore it as a new database. But since users customized many fields (layout) on their original database and they'd like to keep the original one. When I tried to restore it to the original one, I got the message of "Exclusive access could not be obtained because the database is in use.", but no one is using it and I don't see any Sage.exe process running.

Thanks again,

Jin