01-08-2009 10:26 AM
01-17-2009 02:00 PM - edited 01-17-2009 02:00 PM
If anyone is interested, I posted my conclusions on my blog:
http://glcomputing.blogspot.com/2009/01/how-to-pick-right-crm-consultant.html
01-17-2009 02:00 PM - edited 01-17-2009 02:00 PM
If anyone is interested, I posted my conclusions on my blog:
http://glcomputing.blogspot.com/2009/01/how-to-pick-right-crm-consultant.html
02-11-2013 04:23 PM
your link is down
is there a web board that rates consultants, i have some very bad outsourcing experience especially
to third world countries with limited or no laws to protect one self.
since this forum is act7 bias is there another source for info.
04-08-2013 07:57 AM
in addition it is my understanding ACC are certified by levels if true what are the
different degree of levels or certification
thanks
04-09-2013 11:11 AM - edited 04-09-2013 11:15 AM
A neutral, definitive and current rating of consultants skills and capacities doesn't exist.
I don't think it is possible within the structure as it exists. The vendor, Sage as it was, are motivated primarily by sales volumes and hence the ratings attributed as Platinum, Gold and Bronze in NA are sales focused rather than influenced by experience, relevant skills or capacity. Very loosely, probably Platinum rated organizations have the capacity and skills to handle most things.
If you look at the cautionary statement on the lists of CCs as published by Sage, this tells the story:
"Sage does not warrant or guarantee the quality of the advice or other work provided or performed by any of the service providers in this list. Platinum, Gold and Bronze designations are made based on the Certified Consultant's total sales for Sage ACT!, Sage Peachtree, Sage Timeslips and/or Sage Daceasy products and are not a reflection of a Certified Consultants technical expertise.".
Customers just need to ask for references and ask the right questions. My rule of thumb is that if a consultant emphasizes products over process, i.e., they lead with a promotion on product and/or services rather than addressing the business requirements with intelligent questions about the business need, then be wary.
![]() | Graeme Leo |
04-09-2013 05:47 PM
@gleo wrote:... if a consultant emphasizes products over process, i.e., they lead with a promotion on product and/or services rather than addressing the business requirements with intelligent questions about the business need, then be wary.
Amen.
Those that compete on price do so because they can't (or choose not to) compete on quality of work.
Price may win the short-term, but it does not win in the long term.
Ben.