11-10-2014 06:07 AM
Hi All
Fairly new to ACT (ACT PRO v16).
We have contact records for each employee in the company, including email address. Is there a way to automatically exclude internal emails between employees from the employee history?
I have tried searching for info, but I'm not sure I'm using the right terminology to find relevant threads.
TIA!
Nick
11-10-2014 06:36 AM
The following ACT! Knowledge Base article should address your question:
http://kb.swiftpage.com/app/answers/detail/a_id/26980/kw/26980
Uncheck the "Allow history creation for e-mails sent from a user of this database to another user" option.
11-10-2014 06:36 AM
The following ACT! Knowledge Base article should address your question:
http://kb.swiftpage.com/app/answers/detail/a_id/26980/kw/26980
Uncheck the "Allow history creation for e-mails sent from a user of this database to another user" option.
11-10-2014 06:39 AM
Hi Philip
Perfect! That's what I was looking for.
Thank you.