How to exclude employee (internal) email from history?

[nick205]

Hi All

Fairly new to ACT (ACT PRO v16).

We have contact records for each employee in the company, including email address.  Is there a way to automatically exclude internal emails between employees from the employee history?

I have tried searching for info, but I'm not sure I'm using the right terminology to find relevant threads.

TIA!

Nick

[phillip · Accepted solution]

The following ACT! Knowledge Base article should address your question:

http://kb.swiftpage.com/app/answers/detail/a_id/26980/kw/26980

Uncheck the "Allow history creation for e-mails sent from a user of this database to another user" option.

[phillip · Accepted solution]

The following ACT! Knowledge Base article should address your question:

http://kb.swiftpage.com/app/answers/detail/a_id/26980/kw/26980

Uncheck the "Allow history creation for e-mails sent from a user of this database to another user" option.

[nick205]

Hi Philip

Perfect!  That's what I was looking for.

Thank you.