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How to eliminate the middle initial on Preferred Address?

Copper Contributor
Posts: 16
Country: United States

How to eliminate the middle initial on Preferred Address?

Whenever I click the Preferred Address button, it always pulls in the middle initial of a contact's spouse. Example. If my contact is John M. Smith and his spouse is Susan A. Smith, the salutation in the Preffered Address window appears as "John and Susan A. Smith."

 

It's not pulling in the contact's middle initial (which is fine), but it's pulling the spouse's -which I don't want. How do I make the change?

 

Thanks,

Lee

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: How to eliminate the middle initial on Preferred Address?

What specific version of the ACT! program are you using?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 16
Country: United States

Re: How to eliminate the middle initial on Preferred Address?

2011 Pro 13.1.111.0

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: How to eliminate the middle initial on Preferred Address?

Where is the preferred address coming from? That's not part of the standard version. Are you suing an addon for that?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 16
Country: United States

Re: How to eliminate the middle initial on Preferred Address?

Sorry, yes. I use ACT4Advisors with it.

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: How to eliminate the middle initial on Preferred Address?

That's a built in add on function and I don't know of any way to modify it.

 

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129