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How to change single user privileges?

Tuned Listener
Posts: 10
Country: United Kingdom

How to change single user privileges?

[ Edited ]

We have a new 1 user 2010 Sage Act licence

 

Our user is set as a manager and not as administrator.  How do we change this user to a administrator so we can export/backup the database?

At the time of install/setup we noticed there was no offering for a master admin so we created a separate backup admin user just for this reason. However when we try and login with the admin user we get error:

"User licence count exceeded
"There are not enough licences in this databse to allow you to login. Please contact your Administrator"


Seems like a real problem?.
Message Edited by andrewt on 01-28-2010 02:11 PM
Moderator
Posts: 4,395
Country: USA

Re: How to change single user privileges?

Call support.  They will be able to grant the user proper security level.
Tuned Listener
Posts: 10
Country: United Kingdom

Re: How to change single user privileges?

Unfortunately i could not get through on the phone.     Anyone know how to "grant the user proper security level" ?