Our user is set as a manager and not as administrator. How do we change this user to a administrator so we can export/backup the database?
At the time of install/setup we noticed there was no offering for a master admin so we created a separate backup admin user just for this reason. However when we try and login with the admin user we get error:
"User licence count exceeded "There are not enough licences in this databse to allow you to login. Please contact your Administrator"