12-06-2008 03:11 PM
For some reason, 2059 number of alarm pop up in a windows (most of them are OLD).
The ACT is freezing (in Task manager it shows NOT RESPONDING, and in the process windows, ActSage.exe take up 50% of CPU times). Nothing we can do to access ACT.
The last backup we have is 16 days ago (which is not good).
Is there a way to access the database, to clear those alarm? (Tried to access ACT7 with SQL Server studio, but no password can go thru).
Any idea or advise for this problem?
12-06-2008 03:51 PM
Which version are you using and what changes did you make that this began to happen. You could try running ACTdiag from the Start, Run menu and there are some diagnostics there but from your note there appears to be missing information to assist diagnose.
12-08-2008 08:25 AM
You can either set your system clock back a couple months to clear the alarms or call into ACT! technical support. They will have a utility to clear alarms up to a certain date.
12-08-2008 12:12 PM
My boss (his laptop is the Publisher) accidentally sync his OLD PALM TREO (He has OLD PALM which use Palm Desktop and NEW Treo Pro which is Windows Mobile and both are active).
The other computers (Subscriber) was synced to the laptop, and now are having the same problem.
Mine is not synced yet. So I can still access ACT. Can my database (subscriber) be copied to my boss laptop (Publisher)?
(When he runs ACT on his laptop, the laptop becoming so slow because ACT is taking 50% cpu time).
We are using ACT 2009.
Really appreciate any hints....