12-31-2014 11:22 AM
The marketing collateral for Act v17 specifies iCloud support, so I downloaded the 30-day free trial and can find nothing about iCloud in any of the documentation or support resources. Any ideas?
Any guidance is greatly appreciated.
12-31-2014 02:07 PM
yep same thing with drop box
01-01-2015 02:33 AM
It's referring to the fact that you can save documents as attachments using a URL.
If you go to the Documents tab and select 'Add Document' you now have the choice of 'Link' as well as 'Shortcut' and 'File'.
The Link means a URL to Dropbox or iCloud.
01-01-2015 02:45 PM
Laaaame! I very much doubt that's what people are expecting when they read 'iCloud support.'
For the record, I was a fan - a trainer, in fact - but abandoned Act in 2004 (ish) because it wouldn't sync with my smart phone. Ten years later, it still can't sync directly with an iPhone? Really?!
Thank you for wasting my time, Act! marketing team!
01-01-2015 03:27 PM
01-02-2015 03:57 PM
What part of "sync directly" do you not understand? Talk about "passing judgement...." To clarify, I tried Handheld Contact and found it kludgy at best. Third-party band aids were acceptable a decade ago, when smart phones were bleeding edge. Today, contact managers are expected to interface gracefully and seamlessly - er, "directly" - with popular smart phones and mobile devices.
I really enjoyed (and even evangelized) Act! when it was owned by Symantec, but ever since it was spun off, there's been very little innovation (but plenty of marketing). It's a shame, because ever since Outlook phased out call-logging / journal entries, there's been a need for an affordable contact manager that can do these things without being an expensive, enterprise-class CRM.
Sorry to bicker, but knowledge is power. Hopefully, somebody can use this feedback constructively.
01-02-2015 04:16 PM