01-10-2011 07:11 AM
I am struggling to get the best integration setup between my Outlook contacts and Sage. I do not need all my Outlook contacts in ACT, but I need enough of them that I decided to replicate them all over from Outlook. I setup specific SyncSets to indicate which ACT contacts I want to synchronize with Outlook. However, if I delete a contact in ACT that is not part of one of those SyncSets (but was created in ACT by the initial replication of all contacts) it deletes the contact in Outlook. That does not sound like it is paying attention to my SyncSets. How can I stop this? I'm using ACT Pro 2011 and Outlook 2010.
01-10-2011 02:25 PM
01-13-2011 06:50 AM
12-19-2012 09:23 AM
I have 2 clients experiencing a similar issue: ACT seems to randomly delete some of their Outlook contacts. No warning or anything, and the contacts are not deleted in ACT.
Any ideas what causes this and how to fix it? It's pretty irritating to have to re-do the entire contact sync setup everytime this happens.