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How reinstall Sage Act! Pro 2011 v 13.1.111.0 on New PC

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New Member
Posts: 3
Country: France

How reinstall Sage Act! Pro 2011 v 13.1.111.0 on New PC

Hi everybody,

 

I'm working everyday on this old but stable version of ATC!

 

I had to change my PC and need to réinstall it.

 

I have my licence number but the French Act company can't give me a activation code anymore on this version.

 

So, i recovered it from my old PC but i doesn't work either : a message tells me : "we are unable to register ACT!".

 

In fact, it is no longer SAGE which supports ACT but ACT itself. Therefore, the phone and email numbers used to register the product are no longer valid.

 

I can't by a new version of the product; it works perfectly.....

 

Can someone helps me ?

 

Thanks (and sorry for my poor english)

 

Dan.

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Silver Contributor
Posts: 2,003
Country: United_Kingdom

Re: How reinstall Sage Act! Pro 2011 v 13.1.111.0 on New PC

[ Edited ]

Hi and I am sorry to give you some very bad news.

 

The licencing system changed and older versions before ACT V18 cannot be used once the registration fails or need reinstalling as there is no way of registering the software.

 

The licensing service no longer exists for the older versions so the only thing left is to upgrade to a current version.

 

Please don't shoot the messenger!

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New Member
Posts: 3
Country: France

Re: How reinstall Sage Act! Pro 2011 v 13.1.111.0 on New PC

Thanks for your answers.

 

I'll have to buy a update.

 

Regards

 

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New Member
Posts: 2
Country: USA

Re: How reinstall Sage Act! Pro 2011 v 13.1.111.0 on New PC

This has been helpful as I have a similar issue. I have upgraded my ACT 2011 in September of 2015, but recently had my laptop crash. I had it backed up but am in the process of restoring my database. I'm planning to update to the ACT Growth Suite Professional. Does anyone know if the Database from ACT 2011 can be restored into the current ACT Growth Suite Professional product?

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Nickel Elite Contributor
Posts: 529
Country: Germany

Re: How reinstall Sage Act! Pro 2011 v 13.1.111.0 on New PC

Should work as a charm...

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
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New Member
Posts: 3
Country: France

Re: How reinstall Sage Act! Pro 2011 v 13.1.111.0 on New PC

Hi,
The question is : when we bought a software with a valable product-key, why can't i dispose of it as long as i want.
Not giving me an activation code robs me of that posibility and my property, right ? ;-)
(Especially since the product works perfectly)

Regards
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New Member
Posts: 2
Country: USA

Re: How reinstall Sage Act! Pro 2011 v 13.1.111.0 on New PC

thanks so much for your input