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How does Act know which name is first and which is last in the contact field?

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Copper Super Contributor
Posts: 63
Country: United States
Accepted Solution

How does Act know which name is first and which is last in the contact field?

When entering a name, is the default format first name - last name?  How does the software tell which is which?

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Solution
Accepted by dlunceford (Moderator)
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: How does Act know which name is first and which is last in the contact field?

The ACT! program uses a set of parsing rules to separate the entry in the contact field into several other database fields. Some of the simpler rules are a single name entered is assumed to be the last name, names entered as first name last name are parsed that way, names entered as last name, first name are parsed that way. When none of the parsing rules fit, ACT! opens a dialog to let you specify the correct parsing.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

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Solution
Accepted by dlunceford (Moderator)
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: How does Act know which name is first and which is last in the contact field?

The ACT! program uses a set of parsing rules to separate the entry in the contact field into several other database fields. Some of the simpler rules are a single name entered is assumed to be the last name, names entered as first name last name are parsed that way, names entered as last name, first name are parsed that way. When none of the parsing rules fit, ACT! opens a dialog to let you specify the correct parsing.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Super Contributor
Posts: 63
Country: United States

Re: How does Act know which name is first and which is last in the contact field?

Thanks!  Curtis