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How do i re-install from a backup of ACT?

New Member
Posts: 35
Country: USA

How do i re-install from a backup of ACT?

I am using ACT 16 with a Shared Database.  I have it installed on Windows 7.


I am wanting to un-install ACT, but may want to re-install in the future.  What would be the best way to go about doing this?  I have a backup of the ACT database that i use on an External Hard Drive.  Since this is a shared Database, I am going to delete it from the other computer as well.  I don't know if this is important, but i do not have a disk to install from.  I received a link to download it from online.  Thank you in advance for your help!

Bronze Super Contributor
Posts: 1,673
Country: USA

Re: How do i re-install from a backup of ACT?

Hi DemetriaB ...


It is not perfectly clear about what you have and the use of an external drive; however, the best way to make a backup that can be easily restored is to use the backup that is included with ACT.


it is located under "File". 


It will create a ZIP file. 


Make sure you check the box to keep the attachments.


When you go to re-install ACT, you will select the option to Install As and give it a new name. 


Hope this helps.

John Purdy
ACT! Premium V. 23 Update 4
HP ENVY 17m, 16GB, & Microsoft 365, 32bit, 500GB SSD.
ACT CRM Advisor