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How do I move my ACT 2012 PRO to my new cmputer?

New Member
ginal
Posts: 1
Country: USA

How do I move my ACT 2012 PRO to my new cmputer?

‎04-23-2013 12:02 PM

How do I move my ACT 2012 PRO to my new computer?

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ghollister
Posts: 6,537
Country: USA

Re: How do I move my ACT 2012 PRO to my new cmputer?

[ Edited ]

‎04-23-2013 01:39 PM - edited ‎04-23-2013 01:40 PM

Hello ginal,
Welcome to the ACT! Community. You would first need to install ACT! 2012 on the new computer, then register it with your current serial number. If you need your serial number, go to Help > About ACT! on your current machine. To move the database, follow the instructions in the following Knowledgebase article to backup/restore the database:
http://kb.sagesoftwareonline.com/app/answers/detail/a_id/19818

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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Bronze Super Contributor
jnpurdy
Posts: 1,659
Country: USA

Re: How do I move my ACT 2012 PRO to my new cmputer?

‎04-23-2013 01:39 PM

Hello ginal.

 

This has been discussed thoroughly on the board.  Do a search on "new computer".

 

However, the best way is to use the backup service built into ACT and then "restore as" on the new computer.  You will be picking a new name.

 

Hope that helps.

John Purdy
ACT! Premium V. 22.1.212.0 Update 4
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor
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