Community
Contact us | Act.com
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply

How do I move my ACT 2012 PRO to my new cmputer?

ginal
New Member
ginal
Posts: 1
Country: USA

How do I move my ACT 2012 PRO to my new cmputer?

‎04-23-2013 12:02 PM

How do I move my ACT 2012 PRO to my new computer?

Report Inappropriate Content
Message 1 of 3 (870 Views)
Reply
0 Kudos
Platinum Elite Contributor
ghollister
Posts: 6,537
Country: USA

Re: How do I move my ACT 2012 PRO to my new cmputer?

[ Edited ]

‎04-23-2013 01:39 PM - edited ‎04-23-2013 01:40 PM

Hello ginal,
Welcome to the ACT! Community. You would first need to install ACT! 2012 on the new computer, then register it with your current serial number. If you need your serial number, go to Help > About ACT! on your current machine. To move the database, follow the instructions in the following Knowledgebase article to backup/restore the database:
http://kb.sagesoftwareonline.com/app/answers/detail/a_id/19818

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Report Inappropriate Content
Message 2 of 3 (840 Views)
Reply
0 Kudos
Highlighted
jnpurdy
Bronze Super Contributor
jnpurdy
Posts: 1,541
Country: USA

Re: How do I move my ACT 2012 PRO to my new cmputer?

‎04-23-2013 01:39 PM

Hello ginal.

 

This has been discussed thoroughly on the board.  Do a search on "new computer".

 

However, the best way is to use the backup service built into ACT and then "restore as" on the new computer.  You will be picking a new name.

 

Hope that helps.

John Purdy
ACT! Premium V. 22.0.205.0 Update 3
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor
Report Inappropriate Content
Message 3 of 3 (840 Views)
Reply
0 Kudos