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How do I make notes and history appear

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New Member
Posts: 2
Country: USA
Accepted Solution

How do I make notes and history appear

My version is Act! Pro Version 16.0.291.0, Hot Fix 1

I am on a local machine

I am using XP

 

I recently bought this new version a few months ago and just recently when I go to a contact I only see contact info. I do not see any history and all the notes. I used to be able to expand the window and see it but not now. Thanks in advance for your help.

 


Accepted Solutions
Solution
Accepted by topic author pope3240
‎09-25-2015 03:20 AM
Nickel Elite Contributor
Posts: 934
Country: USA

Re: How do I make notes and history appear

[ Edited ]

Try this

expand the window Smiley Happy   the square box button in upper rite hand corner between the minus sign and the red box with a x in it.

Also if u c a scroll bar on right side of things, scroll it down and look for the place wher you normally would grab the tabs to pull them up. try double clicking that spot when your mouse curser changes. You should see a line where you can position your cursor over?

I'm guessing you are using a small display screen such as 15" monitor or smaller?  Cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html

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All Replies
Nickel Elite Contributor
Posts: 934
Country: USA

Re: How do I make notes and history appear

[ Edited ]

Hey Pope,

You should be on hotfix 5

reference download center link http://act.com/support/download-center/ 

Also recommend manually checking for windows updates, then go to your control panel and open programs and features and check to insure that microsoft dot net framework 4.5.1 is installed.

Remember to take daily ACT! db backups - Cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: How do I make notes and history appear

Solution
Accepted by topic author pope3240
‎09-25-2015 03:20 AM
Nickel Elite Contributor
Posts: 934
Country: USA

Re: How do I make notes and history appear

[ Edited ]

Try this

expand the window Smiley Happy   the square box button in upper rite hand corner between the minus sign and the red box with a x in it.

Also if u c a scroll bar on right side of things, scroll it down and look for the place wher you normally would grab the tabs to pull them up. try double clicking that spot when your mouse curser changes. You should see a line where you can position your cursor over?

I'm guessing you are using a small display screen such as 15" monitor or smaller?  Cheers - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
New Member
Posts: 2
Country: USA

Re: How do I make notes and history appear

you are the man!! Thanks