12-21-2011 11:02 AM
Access to the path xxxxxxxxx for windows 10\dependentDlls.xml is denied,
I tried the solution posted of adding everyone with full control but I stil get the error message. what is this error and how do I fix?
any help would be appreciated. I am running vista 32 bit home premium with Act for Windows 10.
12-21-2011 11:59 AM
12-21-2011 03:57 PM
Just delete it. It's in %appdata%\act
12-23-2011 08:09 AM
after deleting dependentDlls.xml it looked like ACT was going to load then I got a different error message
Object reference not set to an instance of an object
12-23-2011 09:11 AM
ACT! will automatically recreate the dependentdll.xml file every time it starts up so deleting it isn't a problem. I suspect that you still have an issue with write access to that folder. To troubleshoot I would use actdiag to remove your preferences and try to open the ACT! Demo database and see if you have the same issue. That will tell you if you're having an issue with your database or ACT!. I've also seen that error occur when a 3rd party addon wasn't working properly so if you have one you could try removing it.
12-23-2011 08:59 PM - edited 12-23-2011 09:01 PM
not sure what happened but I am now able to launch ACT however I ran into some new issues....
1. doing a lookup by first or last name I get the following error message
System Unauthorized Access tot he path
long string of text
2. if I try to save a copy of the database I get
the specified location for your copy database is invalid. a database must be copied on a drive on your machine
I'm a long time act user going back more than 10 years. I just started having all these weird issues in the past year. it;s really aggecting my business.
12-27-2011 11:25 AM
Where is your database located (directory, machine,etc)? This sounds like a permission issue where you are getting blocked in some way.
12-28-2011 07:29 AM
I have a dual boot scenario. so I am currently logged into my F Drive where the ACT database is located. I had deleted the dependent Dlls in order to get around the access issue. I also went into actdiag per stan's message above.
I can now launch ACT successfully but I get the new error message whenever I try to do a lookup.
I am extremely frustrated with ACT and ready to scrap. Please help!!
12-28-2011 08:00 AM
Post the entire error message you get so we can see what the error is.