How do I get Act 2009?

[joegraziano]

I called ACT and asked for the upgrade to 2009.  I have 2008.  They sold me two ACT Platinum care subscriptions.  I must be blind or something but I can't see where I can download the upgrade?  Can someone let me know?

Thank you so much!

Joe

[mvpulsts]

You can order directly from ACT at this link:  http://estore.act.com/default.aspx

[joegraz]

Hi Matt,

Thanks but I'm supposed to get the upgrade as part of my joining the new Act Platinum care.  I was supposed to receive a link to download the two new licenses to upgrade my copy of ACT 2008.  When I got the email to register at Platinum Care, I was expecting an upgrade link.

[mvpulsts]

Ahh sorry, Didn'tread that in your post. Try emailing someone through platinum care? I'm sure they'll straighten it out soon.

[thefeck]

You can't download it to "get it".  By joining Act Platinum Care you get the complete boxed package mailed to you sometime in the next 4-6 weeks.  What you can do is call customer support and they will give you  an address to download the trial version (100% operational).  When your package arrives you can enter your serial number in the registration section and you are good to go.  I went through the same thing and it has worked perfectly.  Haven't received my boxed edition, but have been running 2009 for 3 days and love the ehnancements.

thefeck

[joegraz]

Thank you so much for your reply!  I did call and they sent me a link, but it requires a username and password.  So I'll call again on Monday and see what I can do.  I'm excited to use the new version!

Thanks again!

Joe

[thefeck]

Internet Explorer is the problem.  I had the same problem.  Use Firefox or another browser and you won't get the password dialog box.

thefeck

[joegraz]

It's downloading right now!  Thank you so much!  I really appreciate your help!

Joe