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How To Prevent Address Fields From Updating When Selecting Update Linked Contact

Bronze Contributor
Posts: 1,394
Country: USA

How To Prevent Address Fields From Updating When Selecting Update Linked Contact

I frequently have accounts with multiple offices, but they are not divisions. Is there a way to prevent the address fields from updating after adding a new contact located at a different address? There are other fields that needs to be updated, but not the address. Many thanks for your thoughts on this.
John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Administrator
Posts: 4,024
Country: United_Kingdom

Re: How To Prevent Address Fields From Updating When Selecting Update Linked Contact

Hi John,
If I understand your question correctly, you should find this Knowledgebase article useful:
http://kb.act.com/app/answers/detail/a_id/19170
Bronze Contributor
Posts: 1,394
Country: USA

Re: How To Prevent Address Fields From Updating When Selecting Update Linked Contact

Thank you. I'll test it this weekend.
John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit