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How To Prevent Address Fields From Updating When Selecting Update Linked Contact

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Bronze Super Contributor
Posts: 1,619
Country: USA

How To Prevent Address Fields From Updating When Selecting Update Linked Contact

I frequently have accounts with multiple offices, but they are not divisions. Is there a way to prevent the address fields from updating after adding a new contact located at a different address? There are other fields that needs to be updated, but not the address. Many thanks for your thoughts on this.
John Purdy
ACT! Premium V. 22.0.205.0 Update 3
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor
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Administrator
Posts: 4,041
Country: United_Kingdom

Re: How To Prevent Address Fields From Updating When Selecting Update Linked Contact

Hi John,
If I understand your question correctly, you should find this Knowledgebase article useful:
http://kb.act.com/app/answers/detail/a_id/19170
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Bronze Super Contributor
Posts: 1,619
Country: USA

Re: How To Prevent Address Fields From Updating When Selecting Update Linked Contact

Thank you. I'll test it this weekend.
John Purdy
ACT! Premium V. 22.0.205.0 Update 3
HP ENVY 17m, 16GB, & Office 365, 32bit, 500GB SSD.
ACT CRM Advisor