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How Do I Delete A Sync Set?

Bronze Contributor
Posts: 1,449
Country: USA

How Do I Delete A Sync Set?

I keep getting a message, "This Sync Set is Linked to an active or diabled remote database and cannot be deleted."


I deleted the remote database from the remote system.

I made sure that the remote system was not connected through Hamachi (I turned off the computer).


Any suggestions?

John Purdy
ACT! Premium V. 18
HP ENVY 17m, 16GB, & Office 365, 32bit, 1TB HDD.
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: How Do I Delete A Sync Set?

Hi John,
Any other remotes using that sync set? Have you run repairs/rebuilds in ACTDiag? Was the remote you deleted expired?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.