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How Do I Delete A Sync Set?

Bronze Contributor
Posts: 1,404
Country: USA

How Do I Delete A Sync Set?

I keep getting a message, "This Sync Set is Linked to an active or diabled remote database and cannot be deleted."


I deleted the remote database from the remote system.

I made sure that the remote system was not connected through Hamachi (I turned off the computer).


Any suggestions?

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: How Do I Delete A Sync Set?

Hi John,
Any other remotes using that sync set? Have you run repairs/rebuilds in ACTDiag? Was the remote you deleted expired?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.