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Hot Fix 2 losing data on new contact set up

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New Member
Posts: 1
Country: USA

Hot Fix 2 losing data on new contact set up

Hello!

 

Data such as contact name, company name disappear frequently just after being entered; just experienced losing whole new record after entering company, contact name,  email address, telephone .

Have tried searching for various spellings on company and for contact's first and last name. 

 

Tks!

Silver Contributor
Posts: 1,779
Country: United_Kingdom

Re: Hot Fix 2 losing data on new contact set up

As you don't mention which version of ACT you have installed we are not able to help specifically but make sure you have run Check and Repair under Tools, Database Maintenance and have the latest patch / updates for your version.

 

Link  - https://www.act.com/resources/downloads