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History does not record

Nickel Contributor
Posts: 493
Country: USA

History does not record

[ Edited ]



I cannot record a history for another contact by using the history button on the menu bar.  I tried and it doesn't record.




Platinum Elite Contributor
Posts: 14,505
Country: Australia

Re: History does not record

I just tried it (with ACT! 2012) and it worked... assuming you mean the big button at the top?

When you say "another contact" does it work for some?
Does the History dialog box pop-up?
Could the History Tab be filtered (eg it worked, but you don't see it)?