Community
Showing results for 
Search instead for 
Do you mean 
Reply

History attachment links not active in subcribers database V11.1.183.0, Hotfix 4

New Member
Posts: 3
Country: United Kingdom

History attachment links not active in subcribers database V11.1.183.0, Hotfix 4

Hi, I created a new Publisher database from my single user ACT! d'base. I then created 4 subscriber databases for my new colleagues and myself, Everything works well except that my colleagues whilst they can open History records cannot open the emails

 

I can open them fine, and I am on a new subscriber database. Any ideas?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: History attachment links not active in subcribers database V11.1.183.0, Hotfix 4

Are they getting an error when trying to open the emails?  What is it?

 

What program were the histories created with?  If they are Outlook emails and the other users don't have Outlook installed, they won't be able to open them.

Greg Martin
Sage