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History - Drop Down List

New Member
Posts: 1
Country: USA

History - Drop Down List

How do you edit the History Drop Down List list in version 2006 ? Version 2000 allowed for edit.
ACT support told me on 2/18/08 that there is not way to make changes to this list.
 
Thank you
Nickel Super Contributor
Posts: 584
Country: USA

Re: History - Drop Down List

Hi,

You actually edit the History Regarding through the Schedule Activity Window.

Go to Schedule/Call (any activity will work)
Click on the Drop Down for the Regarding Field
Then click on 'Edit List Values'
Whatever you add to this list will also show under the Regarding list when recording a history.
Bronze Contributor
Posts: 1,393
Country: USA

Re: History - Drop Down List

How is this done in Ver 10 (2008)?
John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Moderator
Posts: 4,395
Country: USA

Re: History - Drop Down List

Its done the same way.
Bronze Contributor
Posts: 1,393
Country: USA

Re: History - Drop Down List

I may have used the wrong terms. 

 

I am trying to add a specific result to the "other" activity.  I think I may have indicated that I was looking at "regarding".  For example, if I want to use "other" the only "result" has to do with eMail, FAX, Letter, or attachments.  I would like to add other descriptions such as "IM Exchange" or my favorite, "Useful Informatioin".

 

Did this clarify my question any, or am I going around in circles?

 

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: History - Drop Down List

You would need to first add them a custom activity types. Schedule | Manage | Activity Types
Roy Laudenslager
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royel@techbenders.com
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